Empire Floor Machine - Warranties

All of our machines carry the standard factory guarantees and warranties. If you cannot find an authorized dealer of that particular brand to repair your machine that is under warranty, you may send the product back to Empire Floor machines and we will repair it for you. We do not warranty user damage. The shipment back to Empire floor machines must be paid by the purchaser. Keep all receipts for warranty purposes. If you have returned merchandise that has been deemed as non-repairable, you may request to have that merchandise returned to you at your expense.

Important Note

Empirefloormachines.com offers free technical support via phone and email to our customers. If you hire an installer or handyman, Empirelfloormachines is not responsible for any labor charges you incur during installation or troubleshooting any products purchased through our company. We are more than happy to provide assistance to our customers or your installer, but we are not liable for reimbursement for any labor charges. We honor all warranties given by the manufacturers and through Empire floor machines . Defective merchandise will be repaired or replaced, but Empirefloor machines  cannot pay for any in-home repairs to your product or products.